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轻松解决学习难题!

管理英语4

学校: 国家开放大学软件学院

问题 1: 1. — Could you give us a speech on management functions some day this week? —________________.

选项:

A. That's a good idea

B. No, I already have plans

C. I'd love to, but I'm busy this week

答案: I'd love to, but I'm busy this week

问题 2: 2. — Is it possible for you to work out the plan tonight? —__________

选项:

A. I'll do that.

B. I think so.

C. I'd love to.

答案: I think so.

问题 3: 3. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.

选项:

A. more likely

B. more like

C. more unlikely

答案: more likely

问题 4: 4. It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.

选项:

A. that

B. /

C. which

答案: that

问题 5: 5. Even the best continually seek ways to ______ their skills.

选项:

A. sharp

B. sharpener

C. sharpen

答案: sharpen

问题 6: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。 Who Killed Nokia? 　　Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming. 　　It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game. 　　Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth. 　　The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers. 　　Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals. 　　Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management. 　　Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments. 　　Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.” 　　While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization. 操作提示：正确选T，错误选F。 1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. 2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them. 3. Nokia's top managers were too moody to hear anything good but harsh. 4. Middle managers in Nokia delivered results more than they promised earlier. 5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.

选项:

答案: F

问题 7: 1. —How can you explain the latest situation? —____________________,I know it is all my fault.

选项:

A. Sorry

B. Excuse me

C. I'm afraid

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问题 8: 2. — If you can't say what you've come to say at the meeting, what's the point? —____________________,but I think you might need to change your approach somewhat.

选项:

A. I am not sure

B. I can see that

C. I know that

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问题 9: 3. In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.

选项:

A. where

B. when

C. while

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问题 10: 4. Who was ______ the meeting？

选项:

A. chairing

B. leading

C. charging

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问题 11: 5. When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”

选项:

A. was

B. had

C. have

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问题 12: 6.

选项:

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问题 13: 7. —How did your meeting go yesterday? — ____________________actually, it was really frustrating.

选项:

A. Not so good

B. Very good

C. Nothing special

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问题 14: 8. What you need to do is to keep things short and sweet, just the ______.

选项:

A. questions

B. topics

C. highlights

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问题 15: 9. Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.

选项:

A. when

B. that

C. who

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问题 16: 10. 二、阅读理解：根据文章内容，判断正误（共50分）。 Habits of Highly Effective Communicators 　　It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders: 　　1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future. 　　2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible. 　　3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real. 　　4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work. 　　5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues. 操作提示：正确选T，错误选F。 1. Communication and leadership don't always go hand in hand. 2. The say-do gap happens when people misunderstand their leader's intention. 3. Using technical jargon makes a leader convincing. 4. Communicating sincerely is always the best. 5. Observation is as important as communication when you want to know what people really think.

选项:

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问题 17: 1. — Will you help me arrange a meeting with Mr. Brown, please? —_____________

选项:

A. No, no way.

B. No, I can't.

C. Sorry I can't. I have to finish my project right now.

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问题 18: 2. — Could I borrow your iPad for a few hours? —_____________

选项:

A. Yes, you can.

B. Sure, here you are. Enjoy your time.

C. It doesn't matter.

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问题 19: 3. The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.

选项:

A. that

B. which

C. in which

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问题 20: 4. Regular and concrete feedback is important ______ who is not performing up to her potential.

选项:

A. when to deal with a worker

B. when dealing with a worker

C. when dealt with a worker

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问题 21: 5. I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

选项:

A. to

B. with

C. for

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问题 22: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。 A Teamwork Game 　　A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room. 　　In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon. 　　Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity. 　　In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.” 　　Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team. 操作提示：通过题目后的下拉选项框选择正确答案。 1. This team building event was aimed at . A. helping these young, bright and enthusiastic employees become more concentrated on their work B. making the team members know how to share information or solutions and cooperate with each other C. building up team morale 2. This event was held in . A. a self-service restaurant B. a coffee shop C. a classroom 3. About how many team members were out of the second round of the activity? A. 30. B. 35. C. 5. 4. Which statement below is correct? A. In the second round, every one of the team had found their balloons after 15 minutes. B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. C. In the third round, everybody had their own balloon with help from others within 2 minutes. 5. What was the event going to teach these employees? A. Sharing and cooperating with other team members is more efficient when they are working together. B. Focusing solely on employees' own pursuits is not allowed in workplace. C. Failure of teamwork is caused by individual.

选项:

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问题 23: 7. —_____________ — I'd like to have this film developed.

选项:

A. What's it?

B. May I help you?

C. What do you want?

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问题 24: 8. Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

选项:

A. treated

B. viewed

C. known

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问题 25: 1. — Do you mind if I use vouchers to spend in a restaurant? — __________

选项:

A. Yes, please.

B. Not at all. Go ahead.

C. No, thank you.

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问题 26: 2. —Can I get you a couple of tea? —_________________________.

选项:

A. That's very nice of you

B. With pleasure

C. You can, please

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问题 27: 3. Learning new things has always been a great ______ for me.

选项:

A. motivator

B. motivate

C. motivation

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问题 28: 4. Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.

选项:

A. as if

B. even if

C. like

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问题 29: 5. All the team members tried their best. We lost the game, _________.

选项:

A. however

B. therefore

C. since

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问题 30: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。 The Right Way to Motivate Employees 　　It's important for a CEO to be passionate and enthusiastic, but there's a line of professionalism that must always be maintained. 　　According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn't have the passion to use the products they work for. 　　According to the website, part of the leaked letter reads: 　　“It's been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn't even remember their PayPal passwords. That's unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That's the only way we can make them better, and better.” 　　“In closing, if you are one of the folks who refused to install the PayPal app or if you can't remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.” 　　While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn't embracing what they make, you need to investigate the root of the problem -- not threaten. When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it's retreating. 　　Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions: 　　• Why are you not using the app? 　　• What is it that we can do to ensure you use our app? 　　• What do you need from me? 操作提示：正确选T，错误选F。 A CEO only needs to be passionate and enthusiastic. 2. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords. 3. “A one-sided note” refers to the root of PayPal's problem. 4. When faced with internal problems, good executives find the root of a problem in their executive team first. 5. Good executives need to give feedback immediately when they are listening to the staff.

选项:

答案: 请关注公众号【渝开搜题】查看答案

问题 31: 1. — Why didn't you come to my birthday party yesterday? — ____________

选项:

A. Excuse me, my friend sent me a flower.

B. Sorry, but my wife had a car accident.

C. Fine, I never go to birthday parties.

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问题 32: 2. — Do you know where I can repair my motorcar? — ____________

选项:

A. It's cheap to repair a motorcar.

B. Around the street corner.

C. You drive too fast to damage it.

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问题 33: 3. Without his assistance, I ________ the research last month.

选项:

A. would not have completed

B. could not finish

C. should not finish

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问题 34: 4. A child's character is greatly influenced by his home ________.

选项:

A. case

B. environment

C. situation

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问题 35: 5. Linda walked at the head, ________ by her colleagues.

选项:

A. followed

B. following

C. to follow

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问题 36: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。 Performance Management and Performance Appraisal 　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system. 　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by: 　　●identifying the critical positions 　　●determining the most important competencies for those positions 　　●providing the education, training and feedback required by employees 　　●holding each person accountable for their results 　　The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations. 　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review. 操作提示：正确选T，错误选F。 Performance management is a very important part of any quality human resource system. 2. The aim of performance management is to punish the unqualified employees. 3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example. 4. Every enterprise can expect high performance from each employee. 5. “Performance management” is also called “performance appraisal”.

选项:

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问题 37: 1. — Don't worry, Mum. The doctor said it was only a common cold. — ________ ! I'll tell Dad there's nothing serious.

选项:

A. What a relief

B. How surprising

C. I'm so sorry

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问题 38: 2. — If you don't believe in yourself, no one else will. — _____. Confidence is really important.

选项:

A. That's not the point

B. I don't think so

C. I couldn't agree more

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问题 39: 3. They depend on each other to survive. In other words, they are ______ for survival.

选项:

A. interwoven

B. interdependent

C. international

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问题 40: 4. By the end of the year, the sales plan for the next year______.

选项:

A. will be made

B. will have been made

C. have been made

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问题 41: 5. Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.

选项:

A. reform

B. reproduce

C. reduce

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问题 42: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。 How to Adapt to Change in the Workplace 　　If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive. 　　Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it? 　　Tips for dealing with change in the workplace. 　　●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. 　　●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them! 　　●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can. 　　●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those. 　　●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire. 　　●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust! 　　“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts. 操作提示：通过题目后的下拉选项框选择正确答案。 1. Enterprises carry out downsizing, reorganizing and cutting costs in order to . A. cut down on the number of workers B. reshuffle the organization C. survive 2. “No industry is exempt” means . A. No industry is an exception B. No industry is an example C. Not every industry can be exempted 3. The following questions are often discussed among scholars EXCEPT . A. How can bosses create favorable conditions for change B. How can productivity be increased C. What can workers do to get through change 4. How many suggestions does the author put forward? A. 4 B. 5 C. 6 5. From the passage, we know that Robin Sharma is . A. an expert on leadership, and personal success B. a great leader C. someone who likes to play the game of Hide and Seek

选项:

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问题 43: 7. — Which of these hats do you want? — _______ . Either will do.

选项:

A. I don't mind

B. No problem

C. Go ahead

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问题 44: 8. He ordered that nothing ________ until the police arrived.

选项:

A. was touched

B. should be touched

C. had been touched

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问题 45: 9. All _____ glitters (闪闪发光) is not gold.

选项:

A. that

B. which

C. what

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问题 46: 10. To build the reservoir（水库）， thousands of people have to be_______ .

选项:

A. relocated

B. repeated

C. reopened

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问题 47: 11. 二、阅读理解：根据文章内容，判断正误（共50分）。 Jack Welch Leading Organizational Change at GE 　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules. 　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. 　　The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions. 　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance. 　　Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company. 操作提示：正确选T，错误选F。 Jack Welch retired at the age of 65. 2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. 3. If the business could not meet Welch's change requirements, its manager had 3choices. 4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers. 5. The Work Out lasted a week.

选项:

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问题 48: 1. — Have you already paid? What's my share of the bill？ — _________. It wasn't very much.

选项:

A. It's my share

B. None of your business

C. Don't worry about it

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问题 49: 2. — Terribly sorry to interrupt, but may I use your dictionary? — Yes,______________.

选项:

A. of course

B. it doesn’t matter

C. no hurry

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问题 50: 3. Their economy is export ______.

选项:

A. oriented

B. orientating

C. orientation

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问题 51: 4. The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

选项:

A. for

B. why

C. that

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问题 52: 5. An agreement was reached on the _____ of mutual respect and mutual interest.

选项:

A. basic

B. base

C. basis

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问题 53: 6. 二、完型填空（共50分） 操作提示：通过下拉选项框选择正确的词汇。 　　What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues （雕像）. Others have rocks and old bones. One museum even has coal mine inside! Many cities have museums. Some very small have museums, too. Indianapolis has a museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin （小木屋）. On Saturday, Indianapolis children can talks about animals and trees. They see movies.

选项:

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问题 54: 7. — The trip ought not to take more than an hour. — ____________ . It is at least two hours.

选项:

A. I guess so

B. You must be joking

C. It depends

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问题 55: 8. After days of investigation, the police were ____ reality.

选项:

A. looking into

B. approaching

C. finding

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问题 56: 9. 二、听力理解：听录音，判断正误（共50分）。 请听录音： unit7tl.mp3 操作提示：正确选“T”，错误选“F”。 1.Two different corporate cultures are discussed in the dialog. 2. Melinda's company also has a creative culture. 3. According to Jack, the important thing is to hire the right employees in the first place. 4. In a creative culture teamwork is not encouraged. 5. A creative culture is better than a collaborative culture.

选项:

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问题 57: 10. ______ the importance of English, we should put more effort into it and try to learn it well.

选项:

A. Given

B. Giving

C. Gave

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问题 58: 11. Compared ______ English, Chinese is generally believed to be more difficult to learn.

选项:

A. with

B. from

C. against

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问题 59: 12. 二、阅读理解：根据文章内容，判断正误（共50分）。 Create a Positive Workplace Culture 　　In competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence. 　　Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values. 　　An effective leader sets the tone for the team, encourages a positive workplace culture and is able to bring about cultural change. 　　Workplace culture is made up of the shared attitudes, beliefs, behaviors, values and expectations that influence the way people work in the workplace. It is “the way we do things around here”. 　　Some cultural aspects are understood by all and are obvious such as turning up for wok on time, while others may be "unwritten rules" that are not so obvious for example how personal issues are resolved with work colleagues. 　　Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace. There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however, control how they respond to these factors. 　　Those companies that do create positive workplace environments develop a reputation in their community as being ‘good to work for' and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change. 　　Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them. 　　For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas. 　　Working through these steps will help with developing a positive business culture. 操作提示：正确选T，错误选F。 1. A positive work culture will give workers more satisfaction. 2. Positive cultures have a lot to do with leadership vision and values. 3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive. 4. In competitive markets, leaders are under more and more pressure to keep a positive work culture. 5. Positive work culture can be built in a short period of time.

选项:

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问题 60: 13. — The Auto Show in the City Stadium has been canceled. — Oh, no！_________

选项:

A. What a pity!

B. It doesn't matter!

C. It's not interesting at all!

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问题 61: 14. ______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.

选项:

A. Standing

B. Stand

C. Stood

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问题 62: 1. — ____________________________ —Actually I prefer working on my own.

选项:

A. Could I use this dictionary?

B. May I open the window to let in some fresh air?

C. Do you prefer teamwork or working individually?

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问题 63: 2. —It's about a successful businessman's management experience, isn't it? — ____________

选项:

A. My pleasure!

B. That's right!

C. It's up to you!

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问题 64: 3. He will write to me as soon as he ______ home.

选项:

A. will have returned

B. returns

C. will return

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问题 65: 4. — Who should be responsible for the accident? — The boss, not the workers. They just carried out the order ______.

选项:

A. as are told

B. as told

C. as they told

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问题 66: 5. The key ______ successful implementation is clearly communicating the strategy to the whole company.

选项:

A. to

B. in

C. of

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问题 67: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。 How Do You Create a Culture of Innovation? 　　Have you noticed the courage buried in the word encourage? To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that. 　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom. 　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note. 　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation. 　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again. 操作提示：通过题目后的下拉选项框选择正确答案。 1. What is necessary in creating innovation culture? A.communication B.courage C.immitation 2. How does 3M create its innovation culture? A. Put innovation at the heart of strategy, and persist it in every message. B. define jobs around innovation. C. Recognize innovation in every part of the company. 3. The word prerequisite in “Make it a job prerequisite” means . A. required as a prior condition B. going after C. prior to request 4. How does Gillette create its innovation culture? A. Put innovation at the heart of strategy, and persist it in every message. B. define jobs around innovation. C. Recognize innovation in every part of the company. 5. The formation from idea to innovation needs . A. discussion and revise B. failure and courage C. support and cooperation

选项:

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问题 68: 7. —Scott，I'd like to have your opinions about my written report. —________________ But I have one suggestion.

选项:

A. That's a good idea.

B. You are too modest.

C. It looks fine to me.

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问题 69: 8. When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

选项:

A. complicated

B. constant

C. corporate

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问题 70: 9. We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.

选项:

A. outstanding

B. plain

C. general

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问题 71: 1. - Will you go on a picnic with us tomorrow？ -_____________________.

选项:

A. Yes, but I’ll have English classes

B. B. Sorry, I have an appointment with Dr. Brown

C. I’m afraid I have no idea

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问题 72: 2. - _____________________？ - You might as well write a thank you note.

选项:

A. How do you like the rewards

B. What do you do with the rewards

C. Could you suggest some ways of the rewards

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问题 73: 3. - I see you have just returned from your overseas study. How is everything with you? -_____________________.

选项:

A. There is something wrong with my computer.

B. Just fine. But it takes time to get used to.

C. I couldn’t agree more

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问题 74: 4. - Could you give us a speech on management functions some day this week? -_____________________.

选项:

A. That’s a good idea

B. No, I already have plans

C. I’d love to, but I’m busy this week

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问题 75: 5. - Can I have three days off next week, Mr. Smith? -_____________________. I can manage without you.

选项:

A. I’m afraid not

B. Of course

C. It depends

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问题 76: 6. The world largest search engine company provides a free search service ________ users can get relevant results in an instant.

选项:

A. with that

B. in which

C. with which

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问题 77: 7. As I see it, you should manage—coordinate—the project and ______ the teams needed to complete it successfully.

选项:

A. bring together

B. bring in

C. bring on

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问题 78: 8. The most important thing is to clarify _____ you want to say.

选项:

A. that

B. what

C. which

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问题 79: 9. I’d like to know _____ the forces for change come from.

选项:

A. where

B. who

C. that

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问题 80: 10. Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

选项:

A. concerned

B. viewed

C. known

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问题 81: 11. If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.

选项:

A. has been suffering

B. is going to suffer

C. is suffering

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问题 82: 12. Please ask the solicitor what his ________ would be to take the case to court.

选项:

A. fare

B. fee

C. salary

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问题 83: 13. While modest fear might be healthy for motivation, ______ it can be like overusing a drug, which risks generating harmful side effects.

选项:

A. abuse

B. abused

C. abusing

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问题 84: 14. Cultural differences ________ four categories: religion, nationality, region, and lifestyle.

选项:

A. fall down

B. fall off

C. C. fall into

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问题 85: 15. The Human Resource Managing Department at Honda is ____ specific instructions on how to employ the best possible workers.

选项:

A. gave

B. give

C. given

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问题 86: 16. If it ______up to me, I’d love for everyone to come in at noon.

选项:

A. was

B. is

C. were

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问题 87: 17. To reduce the _____ loss during the change, we must make sure we have the necessary skills.

选项:

A. productivity

B. producing

C. produced

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问题 88: 18. A facility enabling participants in distant locations to _____ a conference electronically.

选项:

A. take apart

B. take part in

C. take on

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问题 89: 19. Keep a _____ attitude and don’t let yourself drown in uncertainty.

选项:

A. negative

B. positive

C. neutral

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问题 90: 20. How do you get your members to ______ as a team?

选项:

A. pull apart

B. pull up

C. pull together

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